Privacy Policy
1. Introduction
GovCon Command Center ("we," "our," "us"), operated by Trapier Management LLC, respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.
2. Information We Collect
2.1 Information You Provide
- Account Information: Email, name, company name, phone number
- Payment Information: Processed by Stripe (we do not store credit card data)
- Profile Data: Job title, company size, target agencies, NAICS codes
- Communications: Support requests, feedback, emails
2.2 Automatically Collected Information
- Usage Data: Pages visited, features used, time spent
- Device Information: IP address, browser type, operating system
- Cookies: Session tokens, preferences, analytics data
3. How We Use Your Information
- Create and manage your account
- Process payments and subscriptions
- Deliver daily intelligence reports
- Send deadline alerts and notifications
- Provide customer support
- Improve our services
4. Information Sharing
We DO NOT Sell Your Personal Information
We Share Information With:
- Stripe: Payment processing
- HubSpot: CRM and customer communication
- Gmail: Email delivery via Google APIs
- Vercel: Website hosting
5. Data Security
- Encryption in transit (TLS/SSL)
- Encryption at rest for sensitive data
- Secure authentication (password hashing)
- Regular security audits
- Limited employee access
6. Your Privacy Rights
You have the right to:
- Access: Request a copy of your personal data
- Correction: Update inaccurate information
- Deletion: Request account and data deletion
- Opt-Out: Unsubscribe from marketing emails
- Portability: Export your data in machine-readable format
7. California Residents (CCPA)
You have the right to know what personal information is collected, request deletion, and opt out of sale (we don't sell data).
8. Data Retention
- Active Accounts: Data retained while account is active
- Canceled Accounts: Data deleted 30 days after cancellation
- Backups: May persist up to 90 days
9. Contact Us
Email: info@trapiermanagement.com
Company: Trapier Management LLC